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Email FAQ

Email forwarding and private mailboxes — what they are and how to get started.

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What is email forwarding?

Email forwarding lets you receive mail sent to an address on your domain (e.g., you@yourdomain.com) and forward it to an existing inbox like Gmail or Outlook.

What is Private Email?

Private Email provides dedicated mailboxes for your domain (e.g., team@yourdomain.com). It’s ideal when you need full inbox access and sending capabilities.

Do I need to change DNS for email services?

Many email services require DNS records such as MX, SPF, and DKIM. Your setup guide will provide the exact records to add.

My email isn’t arriving — what should I check?

Check that the required DNS records are correct, allow time for DNS propagation, and confirm the destination inbox isn’t filtering messages into spam.

If you’re still stuck, contact support.